Frequently Asked Questions (FAQ)

Here are answers to some of the most common questions we receive. If you don't find what you're looking for, feel free to reach out to us directly!

1. What services do you offer?

We offer virtual consultations and follow-up appointments for personalized skincare advice. Whether you're looking to address specific concerns or get a customized skincare routine, we're here to help you achieve glowing, healthy skin.

2. How do I book a virtual consultation?

Booking is easy! Simply visit our Booking Page choose your service, and select a time that works for you. You'll receive a confirmation email with a link to your virtual session.

3. Do I need any special equipment for the virtual consultation?

All you need is a device with a camera and internet access (smartphone, tablet, or computer). We'll meet through a secure video platform, so make sure you're in a quiet, well-lit space for the best experience.

4. What should I expect during a virtual consultation?

During your session, we'll discuss your skin concerns, review your current skincare routine, and provide tailored recommendations for products and treatments. You’ll receive expert advice on how to improve your skincare routine based on your unique needs.

5. How do virtual follow-ups work?

A virtual follow-up is a great way to check in on your progress and make adjustments to your skincare routine. We'll review how your skin is responding, address any new concerns, and tweak your regimen for continued results.

6. Can I cancel or reschedule my appointment?

Yes, you can cancel or reschedule your appointment up to 24 hours before your scheduled time. Simply log into your account or contact us directly, and we'll be happy to assist.

7. How do I pay for my appointment?

Payments for virtual consultations are processed securely through our website during the booking process. We accept major credit cards and other secure payment methods.

8. Are the products you recommend safe for all skin types?

Yes! We carefully recommend products that are suitable for your specific skin type and concerns. If you have sensitive skin or specific allergies, we make sure to choose products that are gentle and safe for you.

9. Do you offer product recommendations?

Absolutely! As part of your consultation, we’ll suggest products that align with your goals and skin type. Whether it’s skincare essentials or holistic options, we’re here to guide you to the right choices.

10. How do I contact you if I have further questions?

Feel free to reach out to us via email at glowhavenaestheticsandbeauty@gmail.com or through our contact form on the website. We’re happy to assist with any questions or concerns you may have!

11. Do I need to fill out any forms before my consultation?

Yes! To ensure we provide the best recommendations for your skin, we ask that you complete a brief intake form before your consultation. This form includes questions about your skin type, concerns, and current skincare routine. You’ll receive a link to the form after booking your appointment, and it should only take a few minutes to fill out. Completing the form beforehand will help us make the most of your time during the session!

12. Where can I find your Privacy Policy and Terms & Conditions?

You can review our full Privacy Policy and Terms & Conditions by visiting the links at the bottom of our website. We are committed to protecting your personal information and providing transparency on how we operate. By using our services, you agree to these policies, which outline how we collect, use, and protect your data. If you have any questions about these policies, feel free to contact us!

We look forward to helping you achieve your healthiest, most radiant skin. Let us know if you need anything else!