Cancellation Policy – Virtual Esthetician Services
At Glow Haven Aesthetics & Beauty LLC , we value your time and appreciate your trust in our virtual esthetician services. To ensure the best experience for all clients, we have established the following cancellation policy:
Cancellation & Rescheduling
A minimum of 24 hours' notice is required to cancel or reschedule your appointment without penalty.
Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee of 100% of visit.
No-shows or same-day cancellations will be charged 100% of the appointment fee.
Late Arrivals
If you arrive late to your virtual session, the appointment will still end at the originally scheduled time.
If you are more than 15 minutes late, the session may be canceled and subject to the no-show fee.
Emergency Cancellations
We understand that emergencies happen. If you have a valid emergency, please contact us as soon as possible, and we may offer a one-time waiver of the cancellation fee at our discretion.
Refunds & Credits
Cancellations within the required notice period will receive a full refund or the option to reschedule without penalty.
If you prepaid for your session and cancel within the required timeframe, you may request a refund or apply the credit toward a future appointment.
By booking an appointment, you agree to these terms. If you have any questions, please contact us at glowhaveaestheticsandbeauty@gmail.com.